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Help & Customer Service

Purchase Protection

We are committed to ensure 100% Purchase Protection for customers by offering genuine products, secure payments and easy returns for items shopped on Gadgets24.in.

Easy Returns

Returns are easy with our online Returns Support Centre, also login to your account raise a return request, do live chat with our agent, email us on support@gadgets24.in, and call us on your customer care number .

Returns Policy

While most items can be returned for a refund or replacement within a 10-day return window, return policies may be different across product categories. Please check the Gadgets24.in Returns Policies for details on the returns policies of specific product categories.

Refund Policy

While most items can be returned and for a refund or replacement within a 10-days return window, return policies may be different across product categories. Please check the Gadgets24.in Returns Policies for details on the returns policies of specific product categories and if customer ask for refund within reuturn window the amount will be transfer to customer’s account within 7 working days and the product will be pickup from customer’s place and after that refund initiate for customer.

How Easy Returns Work

Visit the Returns Support Centre to initiate returns. Learn more about returning items fulfilled by Gadgets24 and returning seller fulfilled items.

Seller fulfilled items need to be returned directly to the seller and not to Gadgets24. The seller will specify the return address and mailing instructions. For more information about returns and refunds for seller fulfilled orders, click here.

Cancellation

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

If you cancel your order BEFORE it has been shipped, you will be assessed a there’s no cancellation fee.

If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.

Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above – including restocking, cancellation and other applicable fees.

Genuine Products

Sellers are committed to sell only genuine products to customers on Gadgets24.in. All sellers listing their products on Gadgets24.in are required to enter an agreement to list and sell only genuine products.

Secure Payments and Safe Ordering

Privacy

Gadgets24.in understands that you care about how information about you is used and shared; and we appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us and we work to keep your information secure.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts your information.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. As per our security procedures, we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign out when you finish using a shared computer. Learn more about our Privacy Policy.

Security

Gadgets24 assures you that your information is completely protected and that your purchases are safe. Our secure-server software encrypts all your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.

Shipping And Delivery Timings

Free Shipping on All Orders ! and delivery time with New Delhi, India is within 24 hours, and out of New Delhi, like another states 48 hours, and our delivery partner is DELHIVERY and we tried to full fillment our customer need on time at any cost.

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