Returns are easy with our online Returns Support Centre, also login to your account raise a return request, do live chat with our agent, email us on [email protected]
, and call us on your customer care number .
While most items can be returned for a refund or replacement within a 10-day return window
, return policies may be different across product categories. Please check the Gadgets24.in Returns Policies for details on the returns policies of specific product categories.
How Easy Returns Work
Visit the Returns Support Centre to initiate returns. Learn more about returning items fulfilled by Gadgets24 and returning seller fulfilled items.
Seller fulfilled items need to be returned directly to the seller and not to Gadgets24. The seller will specify the return address and mailing instructions. For more information about returns and refunds for seller fulfilled orders, click here.
All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
If you cancel your order BEFORE it has been shipped, you will be assessed a there’s no cancellation fee.
If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above – including restocking, cancellation and other applicable fees.